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Reflected Cross-site Scripting Vulnerability in HESK Help Desk Sofware

Information
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Advisory by Netsparker
Name: Reflected XSS vulnerability in HESK help desk software
Affected Software : HESK help desk
Affected Versions: 2.6.7
Vendor Homepage : http://hesk.com
Vulnerability Type : Cross-site Scripting
Severity : Important
Status : Fixed
Netsparker Advisory Reference : NS-16-012

Technical Details
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Proof of Concept URL for XSS vulnerability in HESK

URL: https://example.com/hesk/ticket.php?track=
Parameter Name: track
Parameter Type: GET
Attack Pattern: “><script>alert(document.domain)</script>

For more information on cross-site scripting vulnerabilities read the article Cross-site Scripting (XSS).

Advisory Timeline
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03 Aug 2016 - Issue reported
10 Aug 2016 - Issue fixed

Solution
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Patch released by HESK and announced here.

Credits & Authors
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This issues has been discovered by Sven Morgenroth while testing Netsparker Web Application Security Scanner.

About Netsparker
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Netsparker web application security scanners find and report security flaws and vulnerabilities such as SQL Injection and Cross-site Scripting (XSS) in all websites and web applications, regardless of the platform and technology they are built on. Netsparker scanning engine’s unique detection and exploitation techniques allow it to be dead accurate in reporting vulnerabilities. The Netsparker web application security scanner is available in two editions; Netsparker Desktop and Netsparker Cloud. Visit our website https://www.netsparker.com for more information.

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