Advisory by Netsparker
Name: Reflected XSS vulnerability in HESK help desk software
Affected Software : HESK help desk
Affected Versions: 2.6.7
Vendor Homepage :
Vulnerability Type : Cross-site Scripting
Severity : Important
Status : Fixed
Netsparker Advisory Reference : NS-16-012

Technical Details

Proof of Concept URL for XSS vulnerability in HESK

Parameter Name: track
Parameter Type: GET
Attack Pattern: "><script>alert(document.domain)</script>

For more information on cross-site scripting vulnerabilities read the article Cross-site Scripting (XSS).

Advisory Timeline
03 Aug 2016 - Issue reported
10 Aug 2016 - Issue fixed

Patch released by HESK and announced here.

Credits & Authors
This issues has been discovered by Sven Morgenroth while testing Netsparker Web Application Security Scanner.

About Netsparker
Netsparker web application security scanners find and report security flaws and vulnerabilities such as SQL Injection and Cross-site Scripting (XSS) in all websites and web applications, regardless of the platform and technology they are built on. Netsparker scanning engine's unique detection and exploitation techniques allow it to be dead accurate in reporting vulnerabilities. The Netsparker web application security scanner is available in two editions; Netsparker Desktop and Netsparker Enterprise. Visit our website for more information.