Viewing Issues in Netsparker Enterprise

The Issues window displays lists of vulnerabilities detected in scans run by your entire team. You can get an overview of Issues that have been assigned to you, those that are awaiting a Retest and those that are Addressed.

Administrators and Project Managers benefit from an overview of all Issues, including the current State of each Issue and to whom it has been assigned.

You can also view issues using the Issues API Endpoints, enabling you to easily integrate with other applications or internal systems. You can now use the API Endpoints to view the following:

Addressed Issues list

All Issues list

Issues by Id list

Report of Issues in CSV format

To Do list

Waiting for Retest list

For further information, see What Systems Does Netsparker Integrate With?.

For further information, see Managing Issues in Netsparker Enterprise and User Permissions Matrix in Netsparker Enterprise.

Issues Lists

This table lists and explains the lists available from the submenus in the Issues window.

List

Description

To Do

This window displays a list of all the Issues that have been assigned to you. You can take action by fixing them, assigning them to someone else or changing their status.

The number next to the menu name indicates how many outstanding items you have in your To Do list.

In the Status column for each newly identified vulnerability, it will read Present. Once you click Retest, it will change to Fixed (Unconfirmed).

Waiting for Retest

This window displays a list of all Issues whose State has been updated to Fixed (Unconfirmed). They are waiting to be tested automatically by Netsparker Enterprise.

Addressed Issues

This window displays a list of all the Issues that have been addressed and whose State has been updated to one of the following:

Accepted Risk	Indicates that the Issue has been considered and is marked as a low risk vulnerability
False Positive	Indicates that the Issue has been considered and is marked as not a genuine vulnerability
Fixed (Confirmed)	Indicates that the Issue has been fixed and confirmed by Netsparker Enterprise, and so requires no further action

Users with Manage Issues (Restricted) permission can only mark an Issue’s state as 'Fixed (Confirmed)'.

All Issues

This window displays a list of all Issues detected in scans run by your entire team. The entire team can view all Issues in a scan report, even if they only have the Manage Issues (Restricted) permission.

Issue Window Fields

This table lists and explains the fields listed in the Issues window's columns and in an individual Issue window.

Field	Description
Title/Issue	This is the name of the vulnerability, for example Internal Server Error. Some issues are grouped, meaning they are reported only once per website. This help text is displayed in the Details window.
Severity	This is the vulnerability severity level. The options are: Critical High Medium Low Information Best Practice For further information, see Vulnerability Severity Levels.
Website/Website Name	This is the name of the scanned website.
URL/Issue URL	This is either the website address of the scanned website or the URL of the detected issue.
First Seen	This is the date and time the issue was first detected.
Last Seen	This is when the issue was most recently detected.
Assignee	This is the name of the person who has been assigned the task. It may be: The Technical Contact for the scanned website The Team Member who initiated the scan Any other member of the team
State	This indicates the current State of the issue. All Issues are initially marked as Present. Present Accepted Risk False Positive Fixed (Unconfirmed) Fixed (Confirmed) For further information, see Addressed Issues and Issue Lifecycle.
Retestable	This indicates whether the issue can be retested.

How to View an Issue in Netsparker Enterprise

From the main menu, click Issues, then To Do. (Alternatively, you can select another submenu.) A list of issues is displayed.

For further information, see Issues Lists.

Viewing Issues in Netsparker Enterprise

Issues Lists

Issue Window Fields

How to View an Issue in Netsparker Enterprise

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