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Two-Factor Authentication

You can enable two-factor authentication – also known as two-step verification – to add an extra layer of security to your Netsparker Enterprise account. When you first enable two-factor authentication, as you log in to Netsparker Enterprise, you will be asked for your password and a one-time code or security key. You will not have to enable it again unless it is disabled. There are two ways to do this:

  • Using the Authenticator App
  • Using the U2F Security Key
How to Enable Two-factor Authentication in Netsparker Enterprise
  1. Log in to Netsparker Enterprise.

  1. Select [Your Name] (top right of window), then Two-factor Authentication. The Configure Two-factor Authentication window is displayed.

  1. Click Use Authenticator App.
  1. Install a two-factor authentication app on your phone. Google Authenticator is a popular choice. You can download it from Google Play or the App Store.
  2. Launch the app on your phone, and use it to scan the QR Code displayed.

  1. Once the code is scanned, the mobile authenticator app displays a Netsparker Enterprise verification code. (This screenshot shows the Google Authenticator app.)

  1. In the Current Password field, enter your Netsparker Enterprise password.
  2. In the Please enter the 6-digit code generated by the application field, enter the verification code displayed in your mobile authenticator app.
  3. Click Configure to finalize the setup.
How to Enable Two-factor Authentication with the U2F Security Key
  1. Log in to Netsparker Enterprise.

  1. Select [Your Name] (top right of window), then Two-factor Authentication. The Configure Two-factor Authentication window is displayed.

  1. Click Use Security Key.
  2. Insert the U2F Security Key (such as Yubikey) into your computer’s USB port.

  1. In the Current Password field, enter your Netsparker Enterprise password and click Configure to begin U2F Security Key setup.

  1. Tap the U2F Security Key after the popup for finalize setup.
How to Use U2F Security Key
  1. Log in to your Netsparker Enterprise account using your username and password. If you have two-factor authentication enabled with U2F Security Key, the Two-factor Authentication window is displayed.

  1. Insert the U2F Security Key (such as Yubikey) into your computer’s USB port.
  2. Tap the U2F Security Key after the see popup below.

Two-factor Authentication Recovery Codes

Once you enable Two-factor Authentication in Netsparker Enterprise, the service generates ten Recovery Codes, as illustrated.

The next time you log in to Netsparker Enterprise, you will be asked for your email address and password, as usual. Next, you will be asked for the one-time verification code from your mobile app. If you are unable to access the mobile app during the login process, use one of the Two-factor Authentication Recovery Codes.

Download or copy the Recovery Codes to a secure place where only you can access them. Recovery Codes are needed only when you need to log in but do not have access to the two-factor authentication mobile app to generate a one-time code.

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Warning

Please note that a Recovery Code can only be used once. If you use them all, disable and enable Two-factor Authentication again to regenerate new ones.

How to Use Recovery Codes
  1. Log in to your Netsparker Enterprise account using your username and password. If you have two-factor authentication enabled, the Two-factor Authentication window is displayed.

  1. Click the Can’t access your phone? link. The Recovery Code field is displayed.

  1. Enter your Recovery Code.
  2. Click Sign In.
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